Control tools on your account
| Tool | What it is for |
|---|---|
| Deposit limit | Cap per day, week or month |
| Session limit | Warning or cut-off by playing time |
| Time-out | Account blocked for days or weeks |
| Self-exclusion | Extended closure, not reversible on request while active |
| Marketing communications | Stop receiving offers |
To activate or adjust any of them, write to VegasHero support, available 24/7 by chat and email, and keep the confirmation. Set them up on day one, with a clear head: that is when they work best.
Warning signs
- You play longer or spend more than you decided.
- You deposit to win back losses.
- You hide your activity or borrow to play.
- Gambling displaces work, study or relationships.
- You feel restless when you cannot play.
If you recognise any of these, take a break, lower the limit and, if it persists, talk to a professional or a support organisation. Promotions are not a problem in themselves; the risk appears when an offer decides for you when to deposit.
How to set a budget that works
Start from what is left at the end of the month after fixed costs, savings and usual leisure. Divide it by the weeks and set it as a weekly limit on your account. If you skip a week, the money does not roll over. Casino and sports betting go within the same budget. With instant games, Super Shows and virtuals, an alarm at the start is the simplest tool.
Help in Canada
In Canada, help lines and self-exclusion programmes run province by province: provincial problem-gambling helplines and Gamblers Anonymous groups. Talking to someone you trust also counts. 18+ only; do not share the account or leave sessions open within reach of minors.