Our framework
| Element | Where it is |
|---|---|
| Secure, licensed platform | One of our main advantages |
| General rules | Version 1.12, accessible from the footer |
| Age and identity verification | Dedicated section in the general rules |
| Complaints procedure | Dedicated section in the general rules |
| Privacy and cookies | Own privacy notice and cookie notice |
| Age requirement | Players aged 18 and over only |
The general rules are the document governing your account: read them before registering. For any question, our chat answers 24/7.
Security of your account and money
Your account is protected by email and password, and before the first withdrawal we verify your identity and age, so your balance stays protected from third parties. Our site publishes a privacy notice and a cookie notice, with cookie settings at your fingertips.
- Use a unique password and a password manager.
- Send your verification documents when you open the account.
- Keep support's replies about payments and promotions.
- Read the complaints and verification sections of the general rules.
If a problem arises
Write to us first: facts, dates and screenshots. If it is not resolved, our general rules set out the complaints procedure. 18+ only.